At Greenviewsoft, we prioritize the satisfaction of our clients and strive to provide exceptional services at all times. Please review our refund policy to understand the guidelines and procedures regarding refunds.
Web Hosting Plans: Greenviewsoft offers a 45-day money-back guarantee for hosting services. If you are dissatisfied with our hosting services within the initial 45 days of your purchase, you may request a full refund. However, a detailed reason for your dissatisfaction is required. If the issue is not resolved promptly, a full refund will be issued.
Refund Exceptions: Refunds will not be granted for violations of our terms and conditions resulting in the suspension of your account. Additionally, refunds will not be provided for domain registration fees, as these are non-refundable.
Cancellation and Suspension: Greenviewsoft reserves the right to cancel, suspend, or limit access to accounts with or without notice in cases of violation of our terms and conditions or suspected fraudulent activity.
Refund Procedure: To request a refund, please contact our customer support team with your account details and a detailed explanation of your dissatisfaction. Refund requests will be processed within 5-7 business days after approval. Approved refunds will be issued via the original payment method used for the purchase.
Contact Us: If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are committed to addressing your concerns and ensuring your satisfaction with our services.
Note: This refund policy is subject to change without prior notice. Please check our website regularly for any updates to our refund policy.